Refugees need to be treated with a human touch: UN Refugee Chief

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António Guterres sits among two young boys from Syria who are playing with a Playstation in the Moria Identification Centre, Lesvos. © UNHCR/A. Zavallis

The continued lack of a large-scale, European-wide response to the refugee and migrant crisis is serious cause for concern for the UN Refugee Agency.

That's according to the UN Refugee Chief, António Guterres, who was speaking at the conclusion of an official visit to Greece.

While there, he thanked country for its efforts to manage the influx of people arriving on its shores.

Veronica Reeves has more.

The UN estimates some 7,000 migrants are arriving every day on the Greek coastline.

UN High Commissioner for Refugees, António Guterres says Greece should be commended for its efforts to manage the large number of people that have sought refuge there.

Here's the UN Refugee Chief speaking after assessing the conditions on the Greek island of Lesvos, the landing point for tens of thousands of people over the last few months.

"Refugees problems need to be addressed with a human touch with an understanding that there are people that suffer. People that need solidarity. People that need to feel that they are welcome."

Mr Guterres said the crisis is manageable, but required a comprehensive European-wide approach. He warned that without a unified strategy, criminal networks would thrive, putting more people at risk.

Veronica Reeves, United Nations.

Duration: 48″

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