Small businesses missing out on benefits of ICT

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Computer stations in the renovated Delegates' Lounge at United Nations Headquarters. UN Photo/Mark Garten

Small businesses, especially those in developing and transition economies, are losing out on the benefits of information and communication technology (ICT), according to the UN Conference on Trade and Development, (UNCTAD).

New data published by UNCTAD suggests that the smallest companies, in particular are less likely to be connected to the Internet.

The agency said that the relative lag in ICT connectivity has important policy implications, because small and medium-sized businesses are "significant incubators of innovation, growth and competitiveness."

The data also shows that in many developing and transition economies, most businesses, and particularly micro and small enterprises, are significantly less involved in e-commerce than those in developed countries.

Even in relatively developed economies, the proportion of businesses selling their products online is well below 50 per cent.

Daniel Dickinson, United Nations

Duration:  1’02″


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